Terms and Conditions

Effective Date: December 7, 2025
Last Updated: December 7, 2025

Introduction

Welcome to Austin Epoxy Experts (“we,” “our,” “us,” or “Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://austinepoxyexperts.com (the “Site”) and the services we provide.

By accessing or using our Site, submitting a service request, or contacting us for epoxy flooring services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Acceptance of Terms

By using this Site, you represent that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You will use the Site in compliance with these Terms and all applicable laws
• All information you provide is accurate, current, and complete

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

2. Description of Services

Austin Epoxy Experts operates a platform that connects homeowners, businesses, and property owners in the Austin, Texas area with professional epoxy flooring contractors and installation specialists.

Our Services Include:

• Providing information about epoxy flooring options, applications, and benefits
• Facilitating connections between customers and qualified contractors in our professional network
• Coordinating service requests and project consultations
• Offering educational resources about epoxy flooring maintenance and care

Important Clarifications:

• We coordinate services through a network of independent, licensed contractors
• Contractors in our network are independent businesses, not our employees or agents
• Each contractor is responsible for their own work, licensing, insurance, and compliance with local regulations
• Actual installation services are performed by third-party contractors, not by Austin Epoxy Experts directly

3. Service Area

Our services are currently available in Austin, Texas and surrounding areas within a reasonable service radius. Service availability may vary depending on your specific location and the availability of contractors in our network.

We reserve the right to decline service requests outside our designated service area or where qualified contractors are not available.

4. No Warranty or Guarantee of Services

IMPORTANT DISCLAIMER:

Austin Epoxy Experts coordinates connections with independent contractors but does NOT perform the actual epoxy flooring installation, repair, or related services. Therefore:

• No Warranty: We make no warranties, express or implied, regarding the quality, timeliness, accuracy, or completeness of any services performed by contractors
• No Guarantee: We do not guarantee specific results, project outcomes, pricing, or contractor availability
• Contractor Responsibility: All warranties, guarantees, or representations regarding actual work performed are solely the responsibility of the individual contractor
• Independent Operators: Contractors in our network operate as independent businesses and are solely responsible for their work product, customer service, and compliance with applicable laws

You acknowledge that any agreement for services is between you and the contractor, not between you and Austin Epoxy Experts.

5. Estimates and Pricing

All cost estimates, pricing information, and quotes provided through our Site or by contractors in our network are:

• Estimates only and subject to change based on actual project scope, conditions, and contractor assessment
• Not binding until you enter into a written agreement directly with a contractor
• Contractor-specific and may vary between different contractors in our network
• Subject to verification upon on-site inspection and evaluation

Final pricing, payment terms, and project scope must be agreed upon directly between you and the contractor you choose to work with.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

Austin Epoxy Experts, its owners, officers, employees, contractors, and affiliates shall NOT be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use or inability to use our Site or services
• Any services performed or not performed by contractors in our network
• Quality, timeliness, or results of contractor work
• Property damage, personal injury, or financial loss related to contractor services
• Delays, errors, omissions, or inaccuracies in information provided
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our Site or services

Maximum Liability Cap: In no event shall our total liability to you for all claims exceed the amount you paid us (if any) in the six (6) months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless Austin Epoxy Experts, its owners, officers, employees, contractors, and affiliates from and against any and all claims, damages, losses, costs, expenses (including reasonable attorneys’ fees), and liabilities arising from:

• Your use of our Site or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any agreements or disputes between you and contractors
• Any information or content you submit through our Site
• Your violation of any applicable laws or regulations

8. User Conduct and Prohibited Activities

When using our Site, you agree NOT to:

Content and Submission Restrictions:

• Submit false, misleading, or fraudulent information
• Impersonate any person or entity
• Submit spam, unsolicited advertisements, or promotional materials
• Use automated systems (bots, scrapers, crawlers) to access the Site

Competitive and Malicious Activities:

• Use the Site for competitive research or to replicate our business model
• Copy, reproduce, or steal our content, design, or proprietary information
• Engage in any activity that disrupts or interferes with Site functionality
• Attempt to gain unauthorized access to our systems or networks

Legal and Ethical Violations:

• Violate any local, state, federal, or international laws
• Infringe upon intellectual property rights
• Transmit viruses, malware, or other harmful code
• Harass, threaten, or harm others through our Site

We reserve the right to terminate or suspend your access to the Site immediately, without notice, for any violation of these Terms.

9. Intellectual Property Rights

Ownership:

All content on this Site, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the property of Austin Epoxy Experts or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Limited License:

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only. This license does not include:

• Modification, reproduction, or distribution of Site content
• Commercial use of Site content without written permission
• Removal of copyright, trademark, or proprietary notices
• Use of data mining, robots, or similar data gathering tools

Trademark Notice:

“Austin Epoxy Experts” and associated logos are trademarks of Austin Epoxy Experts. Unauthorized use of our trademarks is strictly prohibited.

10. Third-Party Links and Content

Our Site may contain links to third-party websites, including contractor websites, supplier sites, and other external resources. These links are provided for your convenience only.

We do not:

• Endorse or make representations about third-party websites
• Control the content or availability of third-party sites
• Accept responsibility for third-party content, products, or services
• Guarantee the accuracy of information on third-party sites

Your use of third-party websites is at your own risk and subject to the terms and conditions of those sites.

11. Privacy and Data Collection

Your use of our Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our Site, you consent to our data collection and usage practices as described in our Privacy Policy.

12. Dispute Resolution and Arbitration

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Informal Resolution:

Before initiating any